Vaasa · Ostrobothnia

IT staffing and subcontracting for on-site and Service Desk support

404Found provides IT support professionals to companies and IT service providers in Ostrobothnia, South Ostrobothnia and Central Ostrobothnia, Finland. Our people work as part of your team or on your clients’ assignments – temporarily or on an ongoing basis. When you want to hire directly, we recruit for you.

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For IT service providers and companies that need IT support staff

For IT service providers

Need more hands for client assignments? Our professionals work as subcontractors inside your team.

  • We follow your processes and tools
  • Towards your clients, we represent your company
  • Extra capacity for peaks, holidays and new contracts
  • On-site support across the Ostrobothnia regions without local staff of your own

For companies

Need IT support inside your own organisation – temporarily or permanently?

  • An IT support person on site at your premises
  • Service Desk or 1st/2nd-line support for your existing IT team
  • Cover for absences and fixed-term needs
  • Help recruiting IT support staff

On-site support, Service Desk and 1st/2nd-line IT support

Our professionals handle hands-on IT support – on site or as part of your support team.

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On-site IT support

A support technician on site when remote support isn’t enough: workstations, peripherals, network and hardware installations, and helping users in person.

Ostrobothnia, South & Central
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Service Desk staff

Professionals who handle user requests by phone, email and ticketing system – following your instructions and service levels.

In your systems
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1st and 2nd-line IT support

From quick first-line fixes to deeper troubleshooting: user accounts, workstations, software issues and agreed escalation.

As part of your team

Three ways to work with us

Choose the model based on whose clients are being served and who employs the person.

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IT subcontracting

Our professional carries out your client assignments under your name and your processes. You own the client relationship; we provide the person.

For IT service providers
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IT staff leasing

We lease IT support professionals to your team – the professional joins your team for a fixed period or ongoing – for example to cover an absence, handle a busy period or meet a permanent support need. Scope, schedule and duration are agreed together.

For companies and IT providers
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IT recruitment and headhunting

When you want to hire an IT support person as your own employee, we handle the search, application review, interviews and candidate assessment.

Direct hire

How it works

  1. Tell us what you need

    Contact us by form, email or phone. A short description is enough.

  2. We go through the need

    We agree on tasks, location, schedule, duration and language requirements.

  3. We propose a professional

    We tell you who fits the role and on what terms. For recruitment, we present candidates.

  4. Work starts

    You have a named contact person at 404Found throughout.

Experience and clients

Tiera
Måleri Cerex Maalaamo
Fladan Teboil

Talk to us directly

No ticket queue – these are the people who answer when you get in touch.

Frequently asked questions

What is the difference between subcontracting, staff leasing and recruitment?

In subcontracting, our professional does an IT service provider’s client work under that provider’s name. In staff leasing, the professional works in your team for an agreed period but is employed by 404Found. In recruitment, the person is hired directly by your company.

Which areas do you cover?

We are based in Vaasa and work across Ostrobothnia, South Ostrobothnia and Central Ostrobothnia – for example Vaasa, Seinäjoki and Kokkola. Assignments elsewhere in Finland by agreement.

Can your professionals represent our company to our clients?

Yes. As a subcontractor we follow your processes and work with your clients under your name.

How long are assignments?

Both short and long: from single site visits and absence cover to ongoing support needs. Duration is always agreed to fit the need.

Which languages do you work in?

Finnish, Swedish and English.

What does it cost?

The price depends on the tasks, duration and location. Tell us what you need and we will send a quote.

What is Bitfound Ab?

404Found is the trading name of Bitfound Ab (Business ID 3541151-2). Contracts and invoicing are in the name of Bitfound Ab.

Tell us what you need

Briefly describe what you need – for example an on-site visit, extra capacity for your IT company, or recruiting an IT support person.

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